This Policy describes the manner in which Upper Canada College (“UCC”) and Gameonstream Inc. (“GOS”) collect, use, retain, safeguard, disclose and dispose of the personal information of all subscribers and other users of the Website and Services as well as the images (still, video and other) of all individuals appearing in Content including all athletes, coaches and other team officials, referees, volunteers and spectators.
Information UCC and GOS Collects
We collect information in two ways:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). UCC and GOS may associate your device identifiers or phone number with your UCC Live/ UCC and GOS Account.
When you use the Services or view Content, we may automatically collect and store certain information in server logs. This may include:
If any Service includes a unique application number, this number and information about your installation (for example, the operating system type and application version number) may be sent to UCC and GOS when you install or uninstall that Service or when that Service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
We use various technologies to collect and store information when you visit the Website and/or access the Services, and this may include sending one or more cookies or anonymous identifiers to your device.
We collect telephone log information such as your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
How We Use Information We Collect
We use the information we collect from the Website and Services to provide, maintain, protect and improve the Services, to develop new services and functions, and to protect UCC and GOS and our users.
When you contact UCC and GOS, we may keep a record of your communication to help resolve any issues you might have. We may use your email address to inform you about the Services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of the Services.
UCC and GOS may process your personal information on a server located outside the country where you live.
Accessing and Updating Your Personal Information
You will have access to your personal information; when updating it we may ask you to verify your identity before we can act on your request. Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate cost and/or effort on our part. We aim to maintain the Website and Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our Website and/or Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information We Share
We do not share personal information with companies, organizations and individuals outside of UCC and GOS unless one of the following circumstances applies:
We will share personal information with companies, organizations and/or individuals outside of UCC and GOS when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
If your UCC Live/ UCC and GOS subscription is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your UCC and GOS subscription information (including your email and other data). Your domain administrator may be able to:
We will share personal information with companies, organizations or individuals outside of UCC and GOS if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of the Services.
We work hard to protect UCC and GOS and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
Dated: August 16, 2017